This Shipping Policy is for JEYMPIRE and was last updated on 3/20/2025.

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RETURNS

For items purchased online, we have a return policy that is accepted within 30 days after the delivery date.

Eligibility to request and receive a return after receiving your item includes initiating a return within 30 days, including your order number, receipt or proof of purchase, the reason for returning, returning item in the same condition that it was delivered, ensuring that item is unused/unworn and with all original tags and original packaging. Returns that are shipped without authorization may not be accepted.

Please allow up to 14 business days for your refund to be processed once we receive your return.

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1. Domestic Shipping:

 Standard (5-8 Business Days) $7.95

Express (3 Business Days) $25

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​   2. Processing Time​​

 Orders are processed within 14 business day(s) excluding weekends and public holidays. Once the item has been handed to a delivery carrier, a tracking number will be sent to the customer.​​

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   3. Cancellations

 After an order is submitted, processing begins and the order can not be canceled.

If there are questions about canceling an order, please contact us.

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   4. Returns

 Returns will be accepted within 30 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items such as items on sale, may be ineligible for returns. For more information, visit www.jeympire.com/return-refund-policy.

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    5. Delayed Orders

 In the case of delayed processing customers will have the option to cancel their order for a full refund. 

Shipping provider delays do not fall under the sellers liability. For delayed orders, please first contact the shipping carrier for the item's status.

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   6. DAMAGED ORDERS

 JEYMPIRE is not liable for lost or damaged items after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, please reach out to us so that we can assist you in filing a claim with the shipping provider.

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   7. SHIPPING RESTRICTIONS

 Orders can not be placed to P.O. boxes.

 

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the U.S. As such, any unauthorized items for air shipment may require a different shipping method.

 

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   8. Contact

 For questions about this shipping policy, contact:

Email: 411.jeympire@protonmail.com

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