Cancellation Policy

Each client’s appointment is very important to us. We take great care to ensure that scheduling is handled efficiently so that our clients receive the level of service and professionalism that they deserve when they book with us. Deposits To reduce No-Shows, we embrace serious inquiries only! We require a non-refundable $25 min. Advanced Payment for all service. Deposits are required to confirm your appointment, alert the stylist of a serious client, to begin preparing for your booking experience and to ensure that the client (you) and stylist are treated with value and fair consideration, from beginning to end. It contributes to your service fee and will be subtracted from your total, after the service is completed. Late Arrival Policy: We understand that you have a busy schedule, and allow a grace period of 15 minutes after your scheduled appointment time. If you are running late, please contact your stylist, as soon as possible and we will do our best to accommodate you. In "SAVE MODE," an additional $5 will be added to your service, every 10 mins after your 15 min. grace period ends. Once in "SAVE MODE," we are considering to reschedule your service(s). If we do not hear from you within 45 minutes after your scheduled start time, your appointment will be considered a “no-show” and you will be charged 100% of the service total. Reschedule/Cancellation/No Show: We understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, we at JEYMPIRE require that you notify us at least 24 hours in advance. This helps us protect the time of our stylists and our clients, as well as ensures that we can continue to deliver upon our promise of exceptional service. Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment Clients who are no-shows and fail to show up for their appointment will be charged a full 100% of the service price. This fee is non-refundable and can not be put toward any future services. Appointments booked within 24 hours of the scheduled appointment may be canceled or rescheduled no later than 4 hours prior to the scheduled appointment time without incurring a cancellation fee of 50% of the service total. Agreement By booking an appointment with our studio, you acknowledge that you have read and understood our booking, cancellation, and deposit policy and agree to be bound by the terms and conditions stated

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